Welcome to ZekerArbo.
Ready to go? Go! We would love to help you keep your employees healthy and employable. You will find on this page all the important information to get a good start on our cooperation.
Start here
The service team
Preventive consultation
Process for reporting absenteeism
Consultation hours
Online portals
Wet verbetering Poortwachter
Poortwachtergarantie
RI&E
Billing
Start here
How great that you chose us. We are ready to work with you and your team to build an energetic, vital organization. Our goal? Less Sickness Absence, more productivity and a workplace that really works for everyone. In other words: Functioning in the Future (FiT), fully tailored to your company. Together we put our shoulders to the wheel, so Everyone Thriving at Work can Everyone Thriving at Work .
The Service Team
A multidisciplinary team of professionals is ready for your company. The service team consists of an employability coach, practice support worker (POB), company doctor and client assistant. Together we map out your organization's health and vitality needs and how we can further optimize them.
👉 Your regular employability coach* is the first point of contact for all questions about services. If you want to see who your employability coach is, check your contact card. There you will also find how to reach him or her.
*The cost of the employability coach is included with MKB FiT Basis, Complete, Premium and Excellent
👉 O ur customer assistants are available to answer questions about scheduling consultation hours and making appointments with your employability coach. You can also contact them with questions about our portals ZekerArbo online and Mijn ZekerArbo. They can be reached Monday through Friday from 08:00 to 17:00.
👉 O ur Confidential Advisor is here for you. Whether it concerns undesirable behavior or an integrity issue, you can come to us. We offer a listening ear, think along with you and help you take any follow-up steps.
Preventive Consultation
During the Preventive Consultation hour, employees can discuss their health in relation to work with the company doctor or practice support worker. Think, for example, of employees who have difficulty with their workload due to a chronic illness, or employees who have returned to work after a period of illness, but find that it is all a bit harder than expected.
How it works.
The consultation hour preferably takes place digitally. This allows your employees to engage in consultation from their familiar surroundings, without having to travel to a location. Should it still be better to have a physical consultation, this can always be arranged in consultation. The company doctor or practice support worker makes a careful consideration in this.
Make it known to your team
Share this link with your employees and encourage them to use the Preventive Consultation when in doubt or concerned. This will keep your team vital and engaged, and prevent small complaints from becoming big problems.
The process in the event of an absenteeism report
Is one of your employees sick? Then report this as soon as possible through your insurer or power of attorney. Shortly after the absence report is received, both you and the employee will receive a short digital questionnaire. This gives us immediate insight into the situation: is it a short illness or is there a chance of long-term Sickness Absence?
With this information, we make sure we take exactly the right steps. Is your employee back within a few days? Then we leave the process further up to you. But if we notice that more is going on, we can intervene in time to prevent or limit long-term Sickness Absence . This is how we address Sickness Absence quickly and effectively, without unnecessary actions.
Do you have questions about an absenteeism report or would you like to spar about the right approach? Then you can always contact your regular contact person from the service team. They are ready to offer you advice and support.
If the Sickness Absence sence lasts longer, we will help you.
Does the Sickness Absence sence turn out to be longer? Then our professionals are ready to support you in the recovery process. The employability coach will contact you to see what guidance and coaching is needed. In this way, we work together on a quick and successful recovery so that your employee can get back to work.
Consultations
Does your employee need a consultation with one of our professionals? If so, he or she will automatically receive an invitation via email. We prefer to do the consultation via video calling, unless the situation calls for a physical appointment. This is carefully assessed by our professionals.
The invitation contains all the details: time, location (if applicable) and practical instructions. Please keep in mind that a consultation hour can sometimes overrun. As a result, the appointment may start a little later than scheduled.
Change or cancel appointment? No problem!
Appointments can be changed or cancelled free of charge up to 24 hours in advance. This can be done through your regular contact person in our service team. Is the appointment cancelled later or does the employee not show up? Then we are unfortunately forced to charge a no-show fee.
Check the locations of our branches in the branch directory and ask that your employee prepare properly for the interview. That way we can move quickly and provide the right guidance!
The online portals of ZekerArbo
At ZekerArbo , both employers and employees have their own secure digital environment, where all privacy-sensitive information is well protected according to AVG guidelines.
For employers: ZekerArbo Online
ZekerArbo Online is the portal for managing and viewing Sickness Absence. It allows employers to arrange all sickness absence matters simply, safely and completely digitally. At the start of the contract, you will receive an automated email to activate your account.
For employees: My ZekerArbo
When an employee has an appointment with one of our professionals, they automatically receive an invitation to "My ZekerArbo. This is the personal digital environment where employees can view all scheduled appointments and see advice and feedback from the professional. This way, all information is always within reach and your employees know exactly where they stand.
Want to know more or need help? Our service team is here for you!
Wet verbetering Poortwachter
The Wet Verbetering Poortwachter is there for a reason. The goal? To ensure that your sick employee can return to work as quickly and effectively as possible. And that means that you as an employer and the employee must be actively involved from week 1 of the absenteeism report.
At ZekerArbo , we support you every step of the way. Think of guiding you in Sickness Absence and reintegration and coaching you and your employee in making an effective plan of action. Our experts are aware of all rules and obligations, so you are always in line with the legislation and do not overlook anything.
What exactly do we do for you? From advice on the right approach to concrete help with every action required by law. Take a look at the overview of actionsWet Verbetering Poortwachter see who needs to take action and when. This puts you in control and your employee can return to work quickly and safely.
Risk inventory and evaluation (RI&E).
What is the state of safety in your work environment? To find out, the RI&E is a mandatory tool. It allows you to identify all the risks within your company or organization. Then you start working on reducing or eliminating the risks. The goal is to minimize health complaints, Sickness Absence and accidents. Request an RI&E here.
Billing
When we receive an absenteeism report, we start the service. Actions that are not included in the subscription are billed monthly in arrears. On the price list sent with the contract you can see which actions are included.
All invoices are emailed in PDF format.